© 2018 DESTRAVIS | Design. Strategy. Vision.

Clinical Service Statements

Ambulatory and Outpatient services

Project Information

Destravis was engaged to develop a Clinical Services Statements (CSS) for Princess Alexandra Hospital’s (PAH) Ambulatory and Outpatient services (including chemotherapy and haemodialysis) and Geriatric and Rehabilitation Medicine services. High level, strategic models of care were also prepared for Brain Injury Rehabilitation, Spinal Injuries, and Geriatric and Rehabilitation units.

The purpose of the CSS wass to examine the impact of changes in population projections, health need, and service demand and to model the impact on activity, infrastructure requirements and service configuration for outpatient services at PAH.

The CSS also considered the opportunities to deliver care differently and includes a focus on opportunities to improve efficiency, sustainability and affordability of services through:

  • identifying optimal service delivery locations and capability
  • transforming service delivery methods
  • embracing and expanding system wide change and long-term infrastructure planning.

The CSS has been developed as a proactive response to leverage potential economic and infrastructure replacement opportunities presented to PAH including, the Cross River Rail and Brisbane Metro developments.

The CSS was actively informed by documentation, information and data analysis prepped by Queensland Health, MSH, PAH clinicians and staff.  Extensive stakeholder consultation regarding PAH Ambulatory Care services already undertaken by MSH with staff, other HHSs, service partners, consumers and carers.

Destravis facilitated further consultation with planning team members, clinicians and other staff to ascertain views on future service state and high level models of care.


Metro North Hospital and Health Service (MNHHS)


Brisbane, Queensland



Project Scope:

Precinct strategy encompassing health, research and associated facilities to create a Commercial Research ‘Precinct’.

Destravis Role:

Precinct strategy, health and research strategic integration of future care and research pathways, development strategy.